Donna Kitchen Policies

At Donna Kitchen, we strive to provide an exceptional dining experience for all our guests. To ensure that every visit is enjoyable, we have established the following policies:

1. Reservation Policy:
Reservations are recommended for larger parties or during peak dining hours. We encourage you to book in advance to guarantee your preferred time. Please contact us directly or use our online reservation system to secure your table.

2. Cancellations:
We understand that plans can change. If you need to cancel or modify your reservation, please notify us at least 24 hours in advance to avoid any cancellation fees.

3. Payment Methods:
We accept a variety of payment methods, including credit/debit cards, mobile payments, and cash. For your convenience, all transactions are processed securely.

4. Dietary Preferences and Allergies:
At Donna Kitchen, we are committed to accommodating dietary preferences and food allergies. Please inform your server of any allergies or special dietary requirements before placing your order. We will do our best to accommodate your needs.

5. Refunds and Returns:
If you are dissatisfied with your meal, please let us know immediately. We are committed to resolving any issues and ensuring that your experience is enjoyable. Refunds will be processed on a case-by-case basis, in accordance with our discretion and customer satisfaction policies.

6. Customer Conduct:
We ask all guests to respect the comfort and safety of others while dining. Disruptive behavior, including but not limited to verbal abuse, excessive noise, or inappropriate conduct, will not be tolerated and may result in removal from the premises.

7. Delivery and Takeout Orders:
For delivery and takeout orders, please review your order carefully before finalizing your purchase. Donna Kitchen is not responsible for any issues once the order has left the premises or been delivered.

8. Privacy and Data Protection:
We value your privacy and are committed to protecting your personal information. Any data collected through our website or service will be used exclusively for order processing, reservations, and customer communication in line with our privacy policy.

9. Special Requests:
If you have any special requests, such as celebrating a birthday, anniversary, or event, please let us know when you make your reservation. We’ll be happy to make your occasion extra special.

10. Hours of Operation:
Our operating hours may vary based on holidays or unforeseen circumstances. Please check our website or contact us directly for updated hours.

Thank you for choosing Donna Kitchen. We look forward to providing you with an unforgettable dining experience!